Secret Fantasy — Support

Email [email protected]. Tell us your device (iPhone, iPad or Android) and, for a purchase, the date and the receipt the store emailed you.

I bought gems and they haven't arrived

Some payments are completed after the purchase screen closes: Ask to Buy on iPhone, or paying by cash or boleto on Google Play. The app adds the gems by itself once the store reports the payment as complete — open the app again after it goes through. If a completed payment still hasn't added your gems, email us with the receipt.

Refunds

Payments are taken by Apple or Google, and refunds go through them: reportaproblem.apple.com for the App Store, Google Play's refund page for Android.

My progress

Your reading progress, choices and gems are saved on your device only — there is no account. Deleting the app deletes them; "Reset story" on a story's title screen clears just that story.

Ads and notifications

Ad consent choices (EEA/UK) are under Settings › Ad privacy options in the app. Notifications can be turned off for the app in your device's settings at any time.

Privacy policy · Secret Fantasy